BSN Frequently Asked Questions (FAQ)
What is a citizen service number (‘burgerservicenummer’, BSN)?
The Citizen Service Number (BSN) is a unique and personal nine-digit number linked to your personal data. It helps you easily manage your affairs with official authorities.
Why do residents of Bonaire, Statia, and Saba receive a Citizen Service Number?
The introduction of the Citizen Service Number is a step towards improving official services on Bonaire, Statia, and Saba, both at service counters and online. To securely manage your affairs online with official authorities in the Caribbean Netherlands in the future, you will need a Citizen Service Number. With it, you can apply for the DigiD login tool, which is not currently possible with the personal numbers used in the Caribbean Netherlands, such as the ID and CRIB numbers. Therefore, everyone will receive one unique personal number for all official matters.
Who receives a BSN?
Everyone registered in the population records of the Public Entity of Bonaire, Statia, and Saba will receive a Citizen Service Number. All new residents will also receive one upon registration.
When do residents of Bonaire, Statia, and Saba receive a BSN?
The Citizen Service Number will be introduced in 2025. It is expected that residents will receive it in the second half of 2025, following legislative amendments.
Will I receive a new Citizen Service Number if I already have one?
No, if you already have a Citizen Service Number, you will keep the same number. A person can only have one Citizen Service Number.
Can I continue using my ID and CRIB numbers?
Yes. After the introduction of the Citizen Service Number, the ID and CRIB numbers will still be in use. The ID number will remain valid for a few more years, so you will continue using it temporarily.
What is the difference between the ID, CRIB number, and Citizen Service Number?
The Citizen Service Number is a personal number that does not contain personal information. The ID number includes your date of birth, which poses a risk to data protection. The CRIB number is used by the Tax Office of the Caribbean Netherlands. The Citizen Service Number allows you to apply for the DigiD login tool and can be used in communication with official authorities in the European Netherlands, which is not possible with the ID and CRIB numbers.
How do I receive my Citizen Service Number?
In 2025, you will be able to collect your Citizen Service Number letter during designated collection weeks. Further details, including dates and locations, will be provided later this year. The letter will be issued by the Public Entity where you are registered. Residents who already have a Citizen Service Number will retain their number and can also collect their letter.
How should I handle my Citizen Service Number?
The Citizen Service Number is your personal number. Keep it secure and do not share it with others.
What if I forget my Citizen Service Number?
If you lose or forget your Citizen Service Number, you can request it at the Civil Affairs office in Statia.
Who can use my Citizen Service Number?
The Citizen Service Number is primarily for use between residents and official authorities, and between official authorities themselves. All official authorities in both the Caribbean and European Netherlands can use your Citizen Service Number. This is stated in law. Organisations other than official authorities, such as healthcare and educational institutions like hospitals, GPs, pharmacies, and schools, are currently not permitted to use it.
How do official authorities use my Citizen Service Number?
Official authorities use the Citizen Service Number to process personal data. The number ensures that authorities can correctly identify a person, enabling the exchange of information between them. The Citizen Service Number must be unique and personal.
What is DigiD?
DigiD is a secure login tool that allows you to verify your identity when accessing websites of official authorities. It makes it easier to handle your affairs online with government agencies.
Can I apply for a DigiD with my Citizen Service Number?
Yes, with your Citizen Service Number, you can apply for a DigiD online at www.digid.nl/buitenland.
Can I use my DigiD anywhere?
No, you cannot immediately use your DigiD everywhere. Official authorities Statia are not yet connected to DigiD. Connecting these systems will take time. Gradually, more authorities in the Caribbean Netherlands will link to DigiD, allowing you to use online services more frequently. However, DigiD can already be used with official authorities and organisations in the European Netherlands.
Will I be registered in the Dutch Personal Records Database (BRP)?
Yes, anyone who receives a Citizen Service Number is registered in the BRP. This registration is required to obtain a Citizen Service Number. BRP registration does not replace registration in the population records of Statia.
Will my Citizen Service Number appear on my new identity card (sédula) or passport?
The Citizen Service Number will not appear on new identity cards (sédula) to reduce the risk of it being used by organisations not authorised to process your personal data. However, the Citizen Service Number will appear on new passports.
Will residents of Aruba, Curaçao, and Sint Maarten also receive a Citizen Service Number?
No, residents of Aruba, Curaçao, and Sint Maarten will not receive a Citizen Service Number, as these are independent countries within the Kingdom. Bonaire, Statia, and Saba are part of the Netherlands as Public Entities (special municipalities), so the amended legislation applies only to them.
